Updates from BVB Borussia Dortmund
Enhanced Service Portal and Efficient Communication
Comprehensive Support and Responsive Communication Channels
We are committed to providing exceptional customer service and support to our valued fans. Our service portal has been meticulously designed to offer a wide range of answers to various inquiries. However, we recognize the need for continuous improvement, and we are dedicated to expanding our knowledge base to address all your concerns effectively.
Dedicated Email Support
Alongside the self-service options available on our portal, we offer dedicated email support at service@bvb.de. Our team is available from Monday to Friday, 08:30 AM to 05:00 PM, to promptly address your queries. We prioritize providing timely and informative responses to ensure a seamless experience for our fans.
Continual Enhancements and Accessibility
We are constantly striving to enhance our service portal and communication channels to meet the evolving needs of our fans. Your feedback is invaluable in helping us identify areas for improvement. Please do not hesitate to reach out to us with any suggestions or queries. Together, we can create an even more comprehensive and accessible support system for the BVB community.
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